Guarantees and Warranties
JuiceBar provides quality products and service in all aspects of your EV charger experience. We want you to be secure when choosing JuiceBar chargers, so we offer comprehensive ongoing support.
In addition to our standard and extended warranties, JuiceBar offers a 10-Year Guarantee that our chargers will work on 4G as well as a 90-Day Satisfaction Guarantee. These commitments assure all our clients that we stand behind the quality of JuiceBar chargers.
Guarantees and Warranties
JuiceBar’s Standard Warranty
- All JuiceBar chargers include a 3-year standard warranty on all charging components and a 1-year standard warranty on other parts from the date of delivery.
- JuiceBar covers any factory labor on parts shipped to JuiceBar and work performed in a JuiceBar facility.[1]
[1] Does NOT include labor for services performed at the customer site and the travel costs to the customer site for JuiceBar personnel
JuiceBar’s Extended Warranty
For an extra fee, you can purchase an extended warranty. This warranty covers all parts for 5 years from the date of delivery. The extended warranty includes all contractor or JuiceBar personnel labor costs associated with repairing or installing replacement components or stations.[2]
[2] Does NOT include travel costs to the customer site for JuiceBar personnel
10-Year 4G Guarantee
With the recent end to 3G coverage from all major cellular companies, several competitor EV chargers will need costly upgrades to function on the 4G network. JuiceBar’s 4G LTE CatM1 charger, suitable for the IoT band, is guaranteed to work on the 4G network for 10 years.
JuiceBar’s 90-Day Satisfaction Guarantee
We are so confident with the quality of our Made in America EV chargers, we offer a 90-Day Satisfaction Guarantee. If you are not satisfied, you can return your JuiceBar charger for any reason and receive a full refund, no questions asked.