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With over 1.5 million EVs on the roads, smart EV
chargers are becoming a must-have amenity for
workplaces, businesses, apartment, fleets, retail,
restaurants and entertainment destinations.
Our Made in the USA, OCPP Compliant charging
stations maximize your EV infrastructure investment
and provide access to best-in-class electric vehicle
charging to your customers, guests, and employees.

General EV Charger FAQs

Factors To Consider When Choosing an EV Charger

When choosing an EV charger for your business, there are several important factors to consider:

  1. Charging speed: Level 2 chargers typically provide faster charging speeds than Level 1 chargers, and Level 3 chargers provide the fastest charging speeds of all. Consider the type of charging speed that best suits the needs of your business and your customers.

  2. Power capacity: EV chargers come in different power ratings, and the power capacity you need will depend on the number of vehicles you expect to charge and the amount of time you expect vehicles to spend charging.

  3. Cost: EV charging equipment can vary greatly in cost, and you'll need to consider the upfront costs as well as ongoing maintenance and energy costs.

  4. Location: Consider where you want to install the EV charger. Will it be accessible to customers, and will it be in a convenient location for them?

  5. Safety: Make sure the EV charger you choose meets all relevant safety standards and has been tested and certified by a recognized testing laboratory.

  6. Durability: EV chargers are exposed to the elements and have to be durable, choose an EV charger that is built to withstand the weather and the environment it will be installed in.

  7. Flexibility: Consider how you might expand the charging infrastructure in the future, and choose an EV charger that is flexible and can be expanded or upgraded as needed.

  8. Networking: Some EV chargers can be connected to networks, which allows you to monitor and control the charging process remotely.

  9. Brand reputation: Consider the reputation of the company or brand that manufactures the EV charger, and choose a brand with a good track record of reliability and customer support.

  10. Compatibility: Make sure the EV charger you choose is compatible with the types of vehicles your customers and employees drive.

By considering these factors, you'll be able to choose an EV charger that best meets the needs of your business and your customers.

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What is the Difference Between Level 1, 2 and 3 EV Chargers

The level of charging refers to the voltage used by the charging station. Standard outlets in the United States are at 110 – 120 volts.

Level 1 charging is done at this voltage. A majority of the electric vehicles released prior to 2010 utilize a Level 1 charging station. Level 1 charging can take as much as 8 – 16 hours to fully charge depending on the car and level of charge on the battery.

Level 2 charging uses 208 – 240 volts and typically have a charge time of 4–6 hours to completely charge a vehicle.

Level 3 charging uses 440 volts and are a great fit for highway charging, or anywhere a quick charge is needed.

The Level 3 charging stations that are currently available can provide 80% of a full charge in fewer than 30 minutes.

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Each and every one of our customers receives personalised assistance from our dedicated support team.
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JuiceBar Gen 3 Chargers FAQs

How much will a charging station cost me in electricity?

Depending on the Level of charge, electricity costs can vary. Electricity costs are minimal regardless of which charging station you decide is right for your property. Per hour cost of Level 1 charging is typically $0.14 per kWh, for example.

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What safety and security features are included in the JuiceBar Gen 3 charger?

JuiceBar Gen 3 chargers come equipped with CCIDs (Charging Circuit Interrupting Device) to ensure the end user is safe from electrical shock.

JuiceBar Gen 3 chargers also come equipped with dual safety relays which ensure the charging cord will not stay energized even if the primary relays have failed in a closed (i.e. ‘on’) position.

JuiceBar Gen 3 chargers also come equipped with a Cable Retractor system to avoid cables on the ground and tripping hazards.

The JuiceBar Gen 3 charger comes equipped with two different types of locks to ensure unauthorized personnel cannot gain access to the charger.

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Electrical FAQs

Why type of circuit breaker is required?

Current production JuiceBar Gen 3 chargers require one dedicated circuit (breaker) per charging connector, with a minimum 20% headspace, or in accordance with local electrical guidelines.

For example: a dual 40-amp charger will require two 50-amp circuit breakers to safely power the charger.

A short list of breaker values can be found on page 10 of the latest installation manual. 

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Do JuiceBar Chargers come with GFCI Protection?em

JuiceBar Gen 3 chargers are not equipped with a GFCI (Ground Fault Circuit Interrupter), however, they are equipped with a CCID20 (Charging Circuit Interrupting Device).

The CCID20 functionally provides similar ground fault protection (protection which prevents someone from being shocked if in contact with the charger) while also providing the added benefit of an automatic reset feature. This allows the charging circuit to resume charging once the fault condition has been cleared.

The CCID20 is an improvement over GFCI which normally requires a manual reset of the GFCI to restore function.

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If I have a dual circuit breaker JuiceBar Gen 3 charger, can I feed it using a single circuit (breaker) at the panel by using a tap or jumpers inside the charger?

No, dual circuit breaker JuiceBar Gen 3 chargers require two dedicated double pole circuit breakers at the panel, one feeding each side of the charger.

Tapping/jumping from breaker to breaker inside the charger will be considered improper installation and will void the warranty.

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What size cable can the JuiceBar charger accommodate?

JuiceBar Gen 3 terminal block chargers can accommodate up to 1/0 AWG cables for current carrying terminal blocks, and from 16 AWG-2 AWG on the ground terminal block.

JuiceBar Gen 3 circuit breaker chargers can accommodate cables from 8 AWG – 1/0 AWG cables.

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Trade Up Program FAQs

What is the Trade Up program?

If you have non JuiceBar chargers installed, and are unhappy with their performance or network, you can Trade Up to JuiceBar’s faster, smarter and more reliable charger. Our Trade Up program includes a $1,000 rebate and a 10-year guarantee on a 4G network

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Does my charger have to be fully functioning to be eligible for the Trade Up program?

No, the Trade Up program applies to both working and non-working units

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How quickly can I Trade Up to a JuiceBar charger?

All JuiceBar chargers are manufactured in the United States and can be shipped in as little as 4 weeks (prepaid orders only)

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How will I receive the rebate?

We will apply the rebate to the cost of your charger

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Is there a limit on the number of chargers I can Trade Up?

No there is not a limit on the number of chargers you can Trade Up?

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Do I need to ship you my old chargers in order to receive the rebate?

No you do not need to ship your old chargers in order to receive the rebate?

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Installation FAQs

Who is responsible for the installation?

The property owner or manager is responsible for the installation of the charging station(s). JuiceBar does offer a ServiceBar,which is our own network of Field Service Providers who can assist with site surveys, make ready, installation, activation and maintenance.

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How easy is installation?

JuiceBar chargers come fully assembled  (in 2 pieces) and pre-commissioned.  Connecting to your existing electrical infrastructure is very straightforward and can take as little as 30 minutes.

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Can I install the charging station myself?

Installation requires a licensed electrician.

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Where is the best location to install the JuiceBar?

JuiceBar chargers should be located in a highly visible location preferably near the parking attendant booth or entrance to the facility. We recommend you also consider proximity to an electric source.

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Can I use my own mount for the JuiceBar Gen 3 charger?

No, for the JuiceBar Gen 3 charger to retain its NEMA 3R rating it must be installed with only approved JuiceBar components.

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Can I modify the JuiceBar Gen 3 charger cabinet to perform installation? For example, punching/drilling a hole in the charger to connect an electrical conduit into the charger.

No, JuiceBar Gen 3 chargers have pre-marked knockouts for running the electrical conduit, and conductors into the charger. (Any unauthorized modification to the enclosure, charger charging components, or not utilizing the knockouts, can void your warranty.)

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Can I request a dual terminal block JuiceBar Gen 3 charger to power share a single circuit breaker?

No, all current production JuiceBar Gen 3 chargers are equipped with circuit breakers which will require one dedicated circuit (breaker) per charging port on the charger.

If you already have a power sharing (jumper equipped) dual terminal block charger, and think you may require a replacement charger, please reach out to JuiceBar Support who will assist in troubleshooting and defining next steps. (This style of charger has been phased out and will only be supported as long as parts allow.)

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Are there any JuiceBar Gen 3 charger placement requirements regarding bollards or other obstructions?

Yes, JuiceBar Gen 3 charger placement requirements, and suggestions can be found in the latest version of the installation guide pages 16-19.

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TBD

How much will a charging station cost me in electricity?

Depending on the Level of charge, electricity costs can vary. Electricity costs are minimal regardless of which charging station you decide is right for your property. Per hour cost of Level 1 charging is typically $0.14 per kWh, for example.

Learn More
What safety and security features are included in the JuiceBar Gen 3 charger?

JuiceBar Gen 3 chargers come equipped with CCIDs (Charging Circuit Interrupting Device) to ensure the end user is safe from electrical shock.

JuiceBar Gen 3 chargers also come equipped with dual safety relays which ensure the charging cord will not stay energized even if the primary relays have failed in a closed (i.e. ‘on’) position.

JuiceBar Gen 3 chargers also come equipped with a Cable Retractor system to avoid cables on the ground and tripping hazards.

The JuiceBar Gen 3 charger comes equipped with two different types of locks to ensure unauthorized personnel cannot gain access to the charger.

Learn More

Gen 3 Specs

32 Amp
40 Amp
48 Amp
80 Amp
Gen 3 Spec Guide

Guides and Brochures

Gen 3 Level 2 Brochure
Full Overlay Branding Guide - Customer Designs
Full Overlay Branding Guide - JuiceBar Designs
Installation
Buy America Certificate