What You Will Be Doing

JuiceBar is searching for a Field Services Manager who’s comfortable working in a start-up and thrives in a fast-paced environment.  Reporting to our VP, Customer Success, the Field Services Manager will oversee external field contractors and processes for site surveys, make ready & prep, installation, activation, and in-field maintenance & repair to provide world class service to our customers and partners.

What You Will Bring to JuiceBar 

1. Manage, maintain, and grow a network of 3^rd party contractors and installation partners nationwide.
2. Manage processes and KPI’s of external 3rd party field technicians to perform routine on-site services including site surveys, make ready & prep, installation, activation, and maintenance & repairs.
3. Identify and develop Field Service revenue opportunities to ensure a wide variety of revenue streams for JuiceBar (ie. ServiceBar)
4. Create Second level of service – Approved Installers. We have Certified FSP’s already in place, and we are looking to expand to a second level of “Approved Installers” to widen and deepen our reach in various geographies
5. Develop & maintain certification and training programs for contractors, employees, resellers, distributors, joint venture partners and others who offer chargers to customers and prospective customers of the company
6. Oversee the scheduling and training of field service representatives
7. Handle service contracts and direct field support services
8. Ensure all technical customer field issues are satisfactorily resolved utilizing engineering, manufacturing, and other teams as needed
9. Track customer invoices, new and returned parts, field checklists, Service Level Agreements & verify completed work.
10. Work closely with the internal technical support teams.
11. Work closely with Leadership, colleagues, and the Company’s engineering contractors to understand the Company’s products and services and offer suggestions for improvement.

Requirements

1. Excellent interpersonal and customer service skills.
2. In-depth knowledge of industry best practices and service delivery standards.
3. Strong leadership ability and team spirit.
4. Excellent written and verbal communication skills.
5. Attention to detail.
6. Excellent organizational skills.
7. Proficient with Microsoft Office Suite, HubSpot, PipeDrive, NetSuite

Education

·       Bachelor’s degree

·       At least Five to Seven years of relevant experience

If this job fits your talents, make sure to provide a cover letter and attach your resume for consideration.

JuiceBar is looking for Business Development Representatives to join our team! In this critical and highly visible role, you will be able to interface directly with the sales team as well as marketing, manufacturing, and senior management. As the first point of contact for not only our sales professionals, but our prospects and customers, your role at JuiceBar is one of the most critical.

A Business Development Representative is responsible for overseeing all Sales touch points through the entire sales cycle.  This position reports directly to the Chief Commercial Officer.

As a Business Development Representative, your Essential Duties and Responsibilities will consist of three primary divisions: Sales, Projects, and Sales Support.

Sales

• CRM Management: Warming up cold leads, filling in deal details in HubSpot, weekly meetings with each rep to clean up deals
• Monthly Webinars: Manage post-webinar leads, assign to reps, assist as needed
• Warm & Cold-calling through various lead lists as directed by the Chief Commercial Officer

Projects

• Funnel Management Drip Campaign: Create and send Drip Campaigns to the Drip Pipeline bi-monthly
• Trade Shows: Team member works with Sales to initiate, lead and manage all trade shows – sign ups, registration, booth set up/coordination, sales meetings on premises/dinners, attendee follow up
• Newsletter: BDR shares ideas and helps get content from Sales as requested by Marketing
• Email campaigns:  BDR handles frequent email replies, enriches leads & hands off to the sales team, measures follow up in the CRM.
• Collateral: Work closely with marketing to ensure the Sales Team has what they need.
• RFPs: BDR manages the RFP program.  Marketing typically is not involved unless a need for specific marketing materials or CX.
• Incentives: BDR tracks nationwide incentives within each state and utility, working with the sales team to understand and assist on incentive programs. Catalog and distribute responses from interns incentive emails to reps
• LinkedIN: Collecting contact info from prospective customers at the direction of the Director of Growth

Sales Support

• Check in: Check in daily with each rep
• Estimates: Prepare and Send estimates for Sales Team as needed
• Materials: Manage the requests for collateral, apparel, etc for sales team

Additional Role Details:

• Responsible for lead cultivation and turn over (in-bound)
• Support field sales with digital content and curation of support material
• Attend and support marketing events / efforts
• Maintain customer records to ensure that project information is quickly accessible to team members throughout the company
• Ensure marketing creatives are easily accessible to the sales team and are current
• Phone Support, new customer qualification on an as-needed basis
• Prepare and organize sales training materials
• Represent Juice Bar’s vision, mission and culture with pride and purpose

Requirements

• Minimum of (3) years of lead generation required
• Minimum of (3) years of working closely with a Sales Team required
• Experienced in social media management preferred
• Must have strong organizational skills and attention to detail
• Excellent written and verbal communication skills, as well as outstanding copywriting and proofreading skills
• Ability to work autonomously
• Preferred Software experience with HubSpot
• Bonus points for driving an EV!!

If this job fits your talents, make sure to provide a cover letter and attach your resume for consideration.

In this critical and highly visible role within JuiceBar, you will be able to articulate an EV charging new business and customer strategy, quantifying the benefits to property owners and executives at enterprise brands and mid-size companies. Serving as the primary sales and business relationship manager for a portfolio of accounts in the commercial real estate vertical, you will be responsible for creating long-term account growth plans, revenue projections and other milestones. You will be responsible for  demonstrating short-term growth through new deals, expanding existing customer relationships and ensuring strategic alignment between JuiceBar and key customers.

What You Will Bring to JuiceBar

• Proven track record of relevant experience driving new deals within the commercial real estate industry—offices, hotels, shopping centers, parking facilities, retailers.
• Experience directly brokering deals with channel partners, procuring long-term key relationships with stakeholders and prospects.
• Experience developing quantitative and qualitative account plans, strategically outlining projection of customer key milestones, revenue and growth over an extended period (i.e. five years).
• Expertise in negotiating with ability to secure multi-million dollar transactions.
• Experience developing key advocacy relationships with stakeholders such that they share business plans with you.
• Ability to intimately forecast up-to-date key opportunities within each quarter and track these opportunities on a weekly basis.
• Experience with multi-channel sales including trade shows, telesales, networking
• Ability to prepare Quarterly Sales Reviews to present status of portfolio to company executives and Board Members.
• Ability to thrive and exhibit creativity, independence, focus, and critical thinking/problem solving in a fast paced, ever-evolving, sales environment.
• Ability to work cross-functionally with COO to analyze market opportunities and product needs to create market strategies.

Requirements

• Undergraduate degree
• Minimum 5 years sales experience working for a hardware/software company,
• Experience in delivering sales reports and forecasts to CEO’s and COO’s
• Successful track record building channel business relationships from early stages, with results in substantial revenue growth
• Excellent verbal and written communication skills
• Strategic selling and solutions selling orientation
• Experience selling EV chargers, system level products, including computer systems, data networking equipment, or software a plus
• Up to 50% Travel when safe

If this job fits your talents, make sure to provide a cover letter and attach your resume for consideration.

JuiceBar is looking for a Strategic  Account Executive to join our Sales team. This role will be responsible for driving net new sales and the growth of JuiceBar’s Business in the enterprise segment, with a focus on named accounts in the region.

As a Strategic Account Executive, you will work with leadership to unlock new relationships at large organizations and evolve JuiceBar’s revenue engine. You’ll bring a book of business and have a named set of accounts to work from, in addition to inbound sales opportunities. You’ll also have support from our growing Product, Marketing, Customer Success, and Engineering teams to maximize the value and success of your efforts.

In This Role, You Will

• Demonstrate sales excellence by pioneering JuiceBar’s revenue motions.
• Get creative with marketing and sales-ecosystem resources.
• Prove and refine a next-generation sales approach for large deals.
• Join a rapidly growing sales organization.

We’re Looking For Someone Who

• Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
• Has experience selling at the C-level.
• Knows how to sell business value and goes beyond a feature list.
• Understands a multi-threaded sales approach and can perform it across organizations and in referrals
• Relentlessly sets and pursues short- and long-term goals.
• Identifies opportunities and works through challenges.
• Has excellent communication skills.
• Can effectively leverage in-house expert knowledge to close deals.
• Can accurately make monthly and quarterly sales commits and projections.
• Is comfortable closing a large variety of deals.

If this job fits your talents, make sure to provide a cover letter and attach your resume for consideration.