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With over 1.5 million EVs on the roads, smart EV
chargers are becoming a must-have amenity for
workplaces, businesses, apartment, fleets, retail,
restaurants and entertainment destinations.
Our Made in the USA, OCPP Compliant charging
stations maximize your EV infrastructure investment
and provide access to best-in-class electric vehicle
charging to your customers, guests, and employees.

Network FAQs

Can I choose which cellular network my JuiceBar Gen 3 charger goes on?

No, the Network and JuiceBar will work together to determine the best cellular network for your station(s) based on your station’s location and cellular reception.

The cellular network used will depend on the network availability in your geographical area, as well as SIM card compatibility.

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Can I use a network that JuiceBar has not onboarded yet on the JuiceBar Gen 3 charger?

While JuiceBar Gen 3 chargers are OCPP compliant, each network must go through a validation process before it can be used with the JuiceBar Gen 3 charger to ensure compatibility. Each validation is unique, and timeline and cost can vary based on the network’s readiness and compatibility.

If you have a network, you would like supported by our chargers, please reach out to your JuiceBar sales representative to discuss validation opportunities.

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I purchased a JuiceBar Gen 3 charger which requires an RFID card (FOB), and I need the RFID cards. Where do I get them?

RFID cards/Fobs are acquired through your network provider.

For example: AmpUp, EVConnect, EVGateway, etc.

JuiceBar does not provide RFID swipe cards/Fobs.

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How many ethernet cables do I need to run to my JuiceBar Gen 3 charger?

An ethernet connected JuiceBar Gen 3 charger requires one dedicated live ethernet cable per charging connector.

For example: a dual charger connected via ethernet will require two live ethernet cables – one connected to each side of the charger.

Ethernet cables cannot be daisy chained together. If chargers are daisy chained together only the first charger receiving the live ethernet cable will be fully operational.

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Can I put an ethernet (POE) switch inside the JuiceBar Gen 3 charger enclosure?

No, installing any unauthorized hardware inside the JuiceBar Gen 3 charger enclosure will void the warranty.

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Can I order a non-networked JuiceBar Gen 3 charger and network it later?

Yes, however this requires a controller swap with associated parts and labor costs that are not covered by the warranty.

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SMART Network FAQs

What is Smart Charging?

Smart EV Charging or EV Smart Network or Charge Station Management System (CSMS)
refers to a system where an EV Driver must initiate a charging session via a data connection
between the electric vehicle and the charging station. The charging station shares that data
connection with a charge point operator (CPO) via a backend Network used to manage the
station and provide reporting data.

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What happens during a smart charging event?

Smart charging requires an EV driver to identify themselves at the charging station.
Identification connects the EV driver, charge point, and the charging event together. The right
price will be charged to the right customer, and money is directed to the right charging station
owner. Since it’s smart, everything happens almost automatically. If no fees are incurred, it can
still meter energy, provide reporting and allow for access control.

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Are there different types of SMART charging networks?


To communicate between the charging station and the central operating system
(network), closed stations use their own proprietary software in conjunction with their
own proprietary hardware. If the site host decides they want to change out their
network, they also have to rip out and replace their hardware.

Open/OCPP Compliant
Allow owners of OCPP compliant stations to connect to their networks using standard
communication protocols. This allows Site Hosts a choice in both hardware and
software, allowing them to mix and match what works for their EV charging programs
and future proof their hardware investment.
Customers are free to select their network of choice prior to installation, and can work
with JuiceBar to change networks after installation for any reason, for an additional

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What does Validated Network mean?

A validated network is a network that has been tested and confirmed to work with JuiceBar
hardware, which enables a smoother/enhanced user experience.

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Can I un-network the station at a later time?

Yes, but you will need to install a new controller. The cost to replace the controller is $350/controller plus shipping and labor.

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What are the benefits of using a validated network?

There are various benefits including:

  • If there is a problem with the station, networks can remote-in to pull logs and observe
    behavior, potentially saving the site host the cost of a contractor visit
  • Site Hosts can recoup money spent on electricity and infrastructure investment
  • Site Hosts can control access and energy flow to station
  • Reporting features provide important details to help the organization manage their charging
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What Networks are Validating on JuiceBar Chargers?

JuiceBar has its own proprietary network called activateEV.  In addition, EVConnect and AmpUp are validated.

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activateEV for Site Hosts FAQs

Who is responsible for the installation?

The property owner or manager is responsible for the installation of the charging station(s). JuiceBar does offer a ServiceBar,which is our own network of Field Service Providers who can assist with site surveys, make ready, installation, activation and maintenance.

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How easy is installation?

JuiceBar chargers come fully assembled  (in 2 pieces) and pre-commissioned.  Connecting to your existing electrical infrastructure is very straightforward and can take as little as 30 minutes.

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Can I install the charging station myself?

Instillation requires a licensed electrician.

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Where is the best location to install the JuiceBar?

JuiceBar chargers should be located in a highly visible location preferably near the parking attendant booth or entrance to the facility. We recommend you also consider proximity to an electric source.

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Can I use my own mount for the JuiceBar Gen 3 charger?

No, for the JuiceBar Gen 3 charger to retain its NEMA 3R rating it must be installed with only approved JuiceBar components.

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Can I modify the JuiceBar Gen 3 charger cabinet to perform installation? For example, punching/drilling a hole in the charger to connect an electrical conduit into the charger.

No, JuiceBar Gen 3 chargers have pre-marked knockouts for running the electrical conduit, and conductors into the charger. (Any unauthorized modification to the enclosure, charger charging components, or not utilizing the knockouts, can void your warranty.)

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Can I request a dual terminal block JuiceBar Gen 3 charger to power share a single circuit breaker?

No, all current production JuiceBar Gen 3 chargers are equipped with circuit breakers which will require one dedicated circuit (breaker) per charging port on the charger.

If you already have a power sharing (jumper equipped) dual terminal block charger, and think you may require a replacement charger, please reach out to JuiceBar Support who will assist in troubleshooting and defining next steps. (This style of charger has been phased out and will only be supported as long as parts allow.)

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Are there any JuiceBar Gen 3 charger placement requirements regarding bollards or other obstructions?

Yes, JuiceBar Gen 3 charger placement requirements, and suggestions can be found in the latest version of the installation guide pages 16-19.

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activateEV for Drivers FAQs


Everything site hosts need related to our chargers

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Each and every one of our customers receives personalised assistance from our dedicated support team.
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3G Shutdown FAQs

Which cellular providers are ending 3G service?

All major cellular services will have shut down their 3G networks by early 2023.  

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What are my options if I have a 3G EV charger?

If your current EV charger is dependent on a 3G network, you have two options: upgrade your obsolete charger or replace your charger with a new unit.

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If my charger company will upgrade the unit, why replace my device?

Upgrading your charger’s hardware will cost you thousands of dollars, and the result is a unit that is still outdated and needs further hardware upgrades in a few years. A better option than enduring the high cost of updating obsolete EV chargers is replacing them with superior JuiceBar chargers.

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Why are some EV chargers having issues with the end of 3G?

Many competitor companies have proprietary hardware that is compliant with the 3G network. These chargers depend on 3G connectivity to provide owners and customers services like management, monitoring and charger payment.

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How will I know if my charger is affected by this 3G interruption?

Many popular chargers are all tied into the 3G network, but many other chargers may be affected by this change. Without replacement or upgrades, your EV charger will not function. Make sure to check with your EV charger provider to see if your unit will be affected.

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Is it cheaper to upgrade rather than buy a new charger?

Not necessarily. Depending on which company provides your charger, you could be billed thousands of dollars for an upgrade. JuiceBar provides a Trade Up program that offers $1,000 towards replacing existing functioning or non-functioning EV chargers from any other brand.

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How do I know JuiceBar chargers will work when networks eventually update to 5G?

JuiceBar chargers use an open protocol system, allowing you to choose your own network. If you decide to switch networks, JuiceBar chargers will enable you to retain existing hardware. JuiceBar is so confident with their chargers they offer a 10-year guarantee.

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What are the benefits of purchasing a new JuiceBar charger?
  • New JuiceBar chargers provide a much faster charge than outdated models from other companies. Newer EVs can charge at 48amps, whereas your current models are 30- or 32-amps. This updated speed means multiple users can use one charger, doubling your charger capability.
  • New JuiceBar chargers incorporate upcoming software updates that make the chargers’ demand response more efficient and allow JuiceBar to incorporate V2G/V2B when available.
  • JuiceBar’s open protocol system makes incorporating the charger into a building, energy or parking management system far simpler.
  • JuiceBar builds its standard application programming interface (API) for all commonly used systems. This API is critical when implementing a power management application.
  • JuiceBar’s standard network system is half the cost of competitor systems.
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How quickly can we get a JuiceBar charger?

We are able to ship our Gen 3 chargers in as little as 4 weeks (prepaid orders only)

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Generating $ FAQs

How much revenue does the average charging station generate?

This differs greatly as owners have all the choice with JuiceBar charging stations on how they would like to generate revenue and create an income-producing asset. It is up to each owner to decide what is a reasonable rate to charge for the charge, depending on the Level of charging station and electrical costs to the facility. Some owners may prefer to charge a premium for an EV reserved stall, and provide the charge for free. 

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Spec Sheets

32 Amp
40 Amp
48 Amp
80 Amp

Guides and Brochures